blog

Most businesses struggle with fragmented customer data.  Across different departments, legacy systems, and even multiple CRM instances, customer records are often incomplete, outdated, or duplicated. The result? Inefficient operations, frustrating customer experiences, and

AI is reshaping the internet.  From hyper-realistic deepfakes to AI-generated content, synthetic identities, and automated agents, we’re entering an era where it’s harder than ever to know what or who is

Recently, the Data Protection and Digital Information (DPDI) Bill passed through the House of Lords in the United Kingdom.  This bill lays the legal foundation for the country’s Digital Identity Trust Framework

The EU Digital Identity Wallet is set to reshape how businesses handle identity verification, authentication, and data exchange.  While the potential is vast, its real-world impact will depend on adoption, regulation, and business

In a recent conversation with Paul Grassi (Principal Product Manager for Identity Services at Amazon), he mentioned that the ecommerce giant wants to move from verification to acceptance. Traditionally, Amazon handled all the

After four packed days at the European Identity and Cloud Conference (EIC) in Berlin, we’re heading home with fresh perspectives, stronger relationships, and a clearer sense of where the digital identity industry

The European Digital Identity (EUDI) wallet promises to transform how citizens verify their identity across borders, services, and industries.  But there’s a critical misconception that simply launching the wallet will be enough

Digital identity is on the brink of a major shift. Governments around the world are rolling out first-party digital IDs to make things easier, more secure, and to eliminate the need for physical

In our recent live event with Jamie Smith, one of the most fascinating ideas discussed was how AI agents will soon act on our behalf, interacting directly with organizations’ AI agents.  But there’

With the UK’s Data Protection and Digital Information Bill advancing and a government-issued digital ID wallet on the way, identity verification (IDV) providers are entering a new phase of uncertainty and opportunity.

Dock Labs and Daon have partnered to make identity verification reusable and privacy-preserving by integrating Dock’s verifiable credential technology into Daon’s TrustX identity proofing platform. While identity verification is essential to

We recently hosted a great live presentation from Esther Makaay, VP of Digital Identity at Signicat, where she provided valuable insights into the mandatory acceptance of the European Digital Identity Wallet.  While expectations

As the UK advances its Data Protection and Digital Information Bill and formalizes its digital ID trust framework, identity providers, regulators, and tech platforms face critical decisions. Will the government-issued wallet accelerate adoption?

In our deep-dive discussion on the Business Models of the EU Digital ID wallet, expert Joran Frik from Deloitte outlined a range of business model approaches and potential fee structures that could shape